Kvetch

Everyone has their pet peeves. I tend to have more than other people. To help avoid some of them, I thought I would list things that annoy me when I help people with their computers at work.

1. Reboot your computer before calling me. This will usually solve your problem.
2. If you have trouble with your computer, just email me if you can. Don’t appear at my desk and expect me to come over to help right away. It’s a good bet I’m already helping four other people while I’m sitting there. So you’ll have to wait your turn.
3. If you see me outside of the office, don’t ask me to help you with your computer. I’m there to get away from work, just like you.
4. After you ask me for help, don’t continue to nag me until I help you. This will only serve to delay my response time.
5. It’s not necessary to read the entire error message you are getting. Chances are I’ve seen it before many times.
6. Finally, NEVER ask me to fix your home computer unless you are willing to pay me big money to do it. This includes giving advice during work hours concerning any trouble you have at home. I call it “consultation” and charge $60/hour to give you my troubleshooting advice.