Letters

I’ve started to write letters of complaint to companies that do things to annoy me. I wrote to BBC America to protest the huge banner that blocks the bottom of the screen during the entire broadcast of my favorite show.
The general manager at dealership where I took my car for repair last week got a stern letter from me about the bad service I received from their cashier.
And everyone remembers my famous letter to the Heinz ketchup folks last year.
I know this campaign of mine may not always produce results but it makes me feel better. If you want to start kvetching, there are several web sites that give advice about how to write an effective complaint letter.